30-Day Returns & Exchange Worry-Free Return Policy:Not completely satisfied? Return or exchange your purchase within 30 days. Your complete satisfaction is our priority.Please contact us ([email protected]) if you would like to return or cancel your order. Read our full returns policy on our Return & Exchange page. Order & Shipping We offer FREE SHIPPING to the USA and Europe. For other regions, shipping is calculated at checkout. Every blade is securely packaged to ensure it reaches you in museum-quality condition. Custom Order It would be my absolute honor to craft a flawless, masterpiece-quality blade for you. If you are seeking a truly one-of-a-kind piece, please feel free to reach out to me at: [email protected]I can create custom sketches or 3D CAD designs based on your unique ideas or reference images to help bring your vision to life. I look forward to collaborating with you and forging a blade that is uniquely yours! Authenticity Guarantee & Certificate of Collectibility At KatoKatana, every blade we forge is a testament to timeless craftsmanship and unwavering quality. We guarantee that your sword is a genuine, hand-crafted masterpiece, meticulously inspected to meet our highest standards of excellence.Each piece includes a Kato Certificate of Collectibility. One blade, one certificate Accessories & Bonuses Every order is a “ready-to-display” masterpiece. You will receive a Custom Display Stand, Kato Custom Gloves, a Maintenance Cloth, and Talcum Powder (essential for moisture protection and a smooth draw). Production Time For items in our collection, in-stock models typically ship within 3–5 business days. For bespoke or deep-customization requests, the forging and assembly process generally takes 4–5 weeks or longer, depending on the complexity of the craftsmanship. This ensures every detail meets our rigorous quality standards. How do I maintain my KatoKatana? We provide a comprehensive maintenance kit with every order. Simply use the included oiled cloth and talcum powder periodically to keep the blade dry and pristine. If you run out of supplies, replacement kits are available for purchase. For detailed care guidance, feel free to contact us anytime via WhatsApp.
